Issues with app

egayle93
egayle93 Posts: 1 Member
Anyone else having issues with the app after the latest Android update?
My phone updated on the 22nd and I've had nothing but issues with this app ever since. The app freezes constantly, none of my steps data is transferring over from Samsung health, the list goes on and on.
I'm so frustrated , I've tried clearing the cache , deleting the app, ect ect. Nothing is fixing it.

Answers

  • owholmes3
    owholmes3 Posts: 5 Member
    I lost Fitbit integration in December and have spent an inordinate number of hours trying to fix it by performing the “Fitbit triage” as set forth by MyFitnessPal tech support —- all to no avail. MyFitnessPal tech support does not respond either. Good Luck!
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