Why do I keep getting logged out?

snowflake954

Today I saw my newsfeed for the first time--in a long while. I went to type a comment and it automatically went back to broken. Thank you MFP. More patience is needed. And no, I'm not asking for help with the staff. So many people have this problem, they know about it, and it will be fixed eventually. Been there--done that.

TulsaDavid

Seems this began happening this month. I noticed that different web pages are setting the expiration date cookie differently, so it may be possible some page is expiring it.
Something wasn't broke, yet someone fixed it good. 😵

Slowfaster

Same here. I only use MFP on my desk top computer, no apps, I have stayed logged in for years, only tapping on it from my bookmark and it always took me to my home page. Now I have to log in from scratch after every cup of coffee. I love the site but this is aggravating.

savannahs21

Now im getting an uh oh page when i log in.

zorander6

Haven't seen my newsfeed in almost a week, now getting uh oh and getting logged out if I click on My Home. If I stay on food and exercise I don't generally get logged out. Multiple computers, multiple browsers, same thing.

LazyBlondeChef

It would be nice if someone from MFP would respond to this. The logging out on the web has gotten worse. Originally it only logged me out on the diary portion and not the discussion/forum but now it's both. The app on my iPhone works fine but I hate it because I tend to eat leftovers from dinner for lunch the next day and on the web I can just do the checkmarks to repeat them but on the app I have to add each one individually.

I paid for pro but I won't be paying when it expires because this site has become barely usable.

savannahs21

I don't even have a page/newsfeed anymore. It literally shows a strawberry and it says uh oh.

snowflake954

savannahs21 wrote: »

I don't even have a page/newsfeed anymore. It literally shows a strawberry and it says uh oh.

This is me for 3 days. So cute---isn't it? However, it doesn't make up for the broken Home Page.

snowflake954

Someone on another thread suggested loading your goals page first and then your Home Page---it worked! I got my whole newsfeed.

TulsaDavid

The relog screen is showing up almost every time you go back to Home (on the website). Instead of someone fixing it, they're making it worse. Hope this is because someone is trying to fix it and succeeds. Avoiding an expiring website is fundamentally close to HTML 101 (or Kindergarten).

ebonyroche

This is still happening to me also since Monday that I noticed.

faemich

Can't get tech help when they're saying my email or password is incorrect. Gosh, I'm already logged in. Having to log in daily is a nuisance. It was bad enough getting logged out once a month, but daily?

jbrumitt38

It's getting worse. I literally can't view my feed anymore. It asks me to login and then I login, but it crashes after it tries to load the feed.

SweetP27

This is getting so frustrating!!!

DNjoys

Communication is already so difficult on this website. I am a team leader and have members who rely on my posts in the newsfeed which many of them have been unable to see in a week. (For a timed competition) I rely on the newsfeed for knowing when they post a blog and keeping up with my members. When I can even get into my newsfeed, it won't reload or show me the posts that I've missed and I check daily and often several times a day. This is a deal breaker. I have members wanting to permanently walk away from MFP right now, but I'm encouraging them to stay and finish our 8 week Challenge. But personally, even I will be leaving if this is not fixed by the time our Challenge is over (in 3 weeks). What makes it worse is NO announcement from MFP that you are aware of the issue, that PC users matter to MFP, that you are working on it. Communication is key! (And if you really don't have any staff monitoring this thread and those like them, maybe I AM on the wrong website!) I really need to know that you give a damn!

Because it says this thread is not monitored but is for peer to peer support, I tried contacting support as well. But I can't. It won't accept my email and password. I've tried repeatedly and it just won't go through. MFP, I hope you care more than it shows and that something is being done about our inability to even log in and access the Home side of your website.

Tips for those dealing with the log in issue: 1) Bookmark Groups so you can access them without going through the Home page login process. 2) When log-in gives you an error message, look for the MFP toolbar, ignore the message and click on where you want to go to. That has gotten me in. Not that it will show you very much, but you might be able to see a bit of your newsfeed or access other areas that way.

__Di__

Come on MFP, what is this. Multiple people complaining for a while now and nothing resolved. Having to log in each day, newsfeed doesn't load and then it does. Why, when I am logged in, does the site ask for a further log in to access the forums?

bootsncatsnboots

I have been having issues with this the last week. Use Opera. Also tried on Chrome and same issue.

savannahs21

Woohoo! It seems to be working for me.

__Di__

Yay! working properly, at last!!!

snowflake954

Yup, but I have to constantly change the language back to English. It's maddening.

klkl10

My best guess is... well at least how I was able to resolve the issue is by unblocking Facebook through the NoScript addon for Firefox (which I have had blocked). It might also be the blocking of other sites through NoScript, so I just set everything showing up in NoScript while on the MFP website to trusted. However, if you don't use NoScript, but do use Firefox, then maybe it is a privacy setting within Firefox. I have mine set to Strict at the moment and I do believe that blocks things like embedded tweets on other websites. Oh, also there was some setting in Firefox's about:config that was logging me out of certain websites. I don't remember what the setting was, but I disabled it and that resolved the issue. Firefox may have already resolved the issue with this setting though, so you may have to do some googling. This might be it? https://www.reddit.com/r/firefox/comments/jbrijr/firefox_consistently_logging_me_out_of_logged_in/

Anyway, my issue now is that my MFP homepage doesn't update when I edit my diary. Kinda sucks. Been that way for 3 days. Relogging fixed it today, but it's back to not updating.

This might be useful too: https://support.mozilla.org/en-US/questions/1203650

snowflake954

I still have to change my language back to English every time I change pages. Is there anyone who is working to fix these bugs? It's been going on for weeks.

UltraRunnerIan

This is still an issue for both my wife and I. Every several days either the app or website (on a Computer) log us out. The support is completely useless. I dropped their Premium subscription because nobody was responding. To be honest, ever since Under Amour purchased MFP it has slowly gone downhill. If this is being monitored by MFP support, please fix the login issues. I'm fed up with deleting and reinstalling the app, clear web browser data to try and fix this. It does not fix it!

Selahgal

I keep getting logged out too, on my PC and my tablet! I use MFP daily and have used it for YEARS and this problem is getting annoying. Might have to find another program if it's not fixed.

ziplock9000

Same problem.
It seems this has been happening for at least a year.
Do MFP even care? No answers from them?