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How do I cancel my premium membership

tawanda6329
tawanda6329 Posts: 139 Member
in Getting Started
Hello
I signed up for the premium membership which is free for the 1st 30 days. I'm trying to cancel before the 30 days is up. When I go to Manage Membership, I get a message telling me to manage my subscription using Google Pay. When I open Google Pay, I don't see anything for MFP. How do I cancel this membership? It should not be this hard.

Replies

  • philippejdaniel
    philippejdaniel Posts: 4 Member
    I believe you might need to go into your Google Apps section and from there, if you look at the tabs on the side, there should be a section for subscriptions, which it might show there!
  • Lietchi
    Lietchi Posts: 7,028 Member
    This is what it looks like for me in Google Play:
    sqly8zkibdyr.jpg
    tatgau11foix.jpg

  • tawanda6329
    tawanda6329 Posts: 139 Member
    Mine only shows 'Payment methods'. I just sent an email to customer support. Hopefully, it'll get done by them.

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