Why did my app stop tracking calories burned?

possumcop229

My app has stopped adding calories burned recently. I have an Apple Watch and not sure what happened or how to fix it?

FraggleBuster

My steps that I log on my Fitbit have stopped syncing to MFP too

durden

Apologies for any problems you are having. To reach our support team for assistance, please visit https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com

Cheesy567

@springlering62 maybe your answer lays here?

springlering62

Cheesy567 wrote: »

@springlering62 maybe your answer lays here?

Thanks.

I’ll have to reach out to them.

MFP is currently showing me with 5500 steps. My watch has me at almost 23,000.

I also did a mile and a half with the dog for 105 calories.

Afterwards MFP deducted an additional -110 to an already gigantic negative calorie adjustment.

So I LOST 5 calories because I went for a walk.

I’ve gone back as far as I can go in my diary and I see a trend. Days I don’t do much walking, I have small negative adjustments even if I have very large calorie burns.

Days I do particularly long walks, or several walks, I get hammered on negative adjustment.

I think it’s -441 today. That just seems excessive.

springlering62

@possumcop229 heck all your settings carefully. I thought I had checked every conceivable possibility, but Support suggest another.

Go to >more>steps and make sure it’s set on recording steps from your Watch and not iPhone.

Mine was inexplicably changed from Watch to phone.

I don’t always carry my phone, so this explains s why it’s been shorting me thousands of steps every day.

I changed it and it immediately corrected today’s steps and gave me back a hundred “negative calories”.

I’m going for a walk later this afternoon after the gym and am curious to see what will happen.

I’m hoping this will sort out the wild fluctuations with the negative calorie adjustment.