I can’t save my recipes

esteticistalatina
esteticistalatina Posts: 17 Member
in Recipes
Hello everyone,
I am back after a few years of being on my own. I didn’t gain weight back but I didn’t loose much either.
The worse part is that my A1C went up and I don’t want to let it go higher.
I am finding difficult to save my recipes. When I click save it just hangs up for a while and it tells me that there was an error.
Is it necessary to pay for the subscription to be able to save my recipes. In the past I used to be able to save them with the free subscription.
Thank you for any advise.

Replies

  • Cheesy567
    Cheesy567 Posts: 1,186 Member
    No, no need to pay. It’s a glitch they’ve been working on for the last week or so. It was supposed to have been fixed, you might want to contact the help desk/ zen desk to see if they can help you out with it.
  • amberpolia
    amberpolia Posts: 2 Member
    Check if it's working now! It was down for a bit, but it's working on my end now.
  • smcbeth612
    smcbeth612 Posts: 3 Member
    I can’t save my created recipe and Fitness Pal can’t seem to fix this simple issue. I won’t renew if I can’t perform this simple task.
  • MONANDECLAN
    MONANDECLAN Posts: 1 Member
    I can't see any of my recipes or add a new one! Driving me nuts.
  • AnnPT77
    AnnPT77 Posts: 35,208 Member
    In this part of the Community, you're just talking to other regular MFP users with no more power than you have to figure out or fix anything. MFP staff don't read all posts everywhere in the Community. That would be extremely time-consuming, and not worth the effort, since by far most posts aren't software issues.

    If you have an individual technical problem that doesn't seem to be common across lots of users, contact MFP support through the Help link. That will be . . . a process . . . but stick with it, and it usually pays off.

    If you have a general problem that other experienced users might be able to help with, post in this section:

    https://community.myfitnesspal.com/en/categories/myfitnesspal-tech-support-questions

    MFP staff representatives do usually read those posts, seems like, but will suggest contacting support as per above if the problem isn't a common/known one.

    If you want a feature to work differently, post in this section:

    https://community.myfitnesspal.com/en/categories/feature-suggestions-and-ideas

    MFP staff also read posts there and sometimes respond.

    If you just want to vent, not seek resolution of the problem, I guess an OK choice is replying here to a post about a problem in 2022 that - even if general at the time - definitely hasn't been a universal problem continuing the whole time since 2022. (I've successfully used the feature myself multiple times since 2022.)

    I hope you find a solution, sincerely.

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