Diary Items Disappearing
millerll
Posts: 873 Member
For the last month or two, I've had several instances where items from my food diary just disappear. When I click on the diary category ("Dinner", for example), there is only one item on the list - the last item I entered the day before. After a few days, the diary will suddenly restore itself, but then another category, such as "Lunch", will have the same problem. It's making it very difficult to log food in my diary. I've contacted tech support about this, and they say it's due to some sort of update, and should be rectified in a few days. But it keeps happening over and over. I've been on this site for years, but I'm considering changing to another app if this one doesn't work. Is anyone else having similar problems, and, if so, how did you fix it? Thanks!
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Answers
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Apologies for any problems you are having. To reach our support team for assistance, please visit https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com0
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