Premium subscription not being recognized in app

mlhablefit

I have an active premium subscription that goes until April 2023. It was working just fine until I updated the app yesterday. The app is not recognizing that I have an active subscription. I’ve tried calling Apple to get this resolved and they stated that it shows my subscription is active and that I would have to contact MyFitnessPal directly. I have tried reinstalling the app as well as logging out multiple times. Any assistance would be greatly appreciated!

durden

Apologies for any problems you are having. To reach our support team for assistance, please visit https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com