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Premium subscription not being recognized in app
mlhablefit
Posts: 1 Member
I have an active premium subscription that goes until April 2023. It was working just fine until I updated the app yesterday. The app is not recognizing that I have an active subscription. I’ve tried calling Apple to get this resolved and they stated that it shows my subscription is active and that I would have to contact MyFitnessPal directly. I have tried reinstalling the app as well as logging out multiple times. Any assistance would be greatly appreciated!
0
Answers
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Apologies for any problems you are having. To reach our support team for assistance, please visit https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com0
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