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What does it take to get a response from Tech Support??

WAW58
WAW58 Posts: 1 Member
edited November 2023 in MyFitnessPal Tech Support Questions
I got a new phone, a new number, a new password and a new address. Since that day when I switched, My Fitness Pal won't sync with Fitbit. I've put in several help requests and there's been no response. I've done all the things - force stop, uninstall, reinstall, and all the other suggestions for both My Fitness Pal and Fitbit. Still out here being annoyed because steps on Fitbit won't sync with MFP and don't compute how calories are burned. Any information anyone is able to provide is most helpful.

Answers

  • durden
    durden Posts: 3,775 MFP Staff
    Our apologies that you've not received a response yet; I've found your support case and escalated it to our team. You should receive a response shortly.
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