Steps from Fit Bit Not registering

LizB1908

Good Morning All, with the new version of My Fitrness Pal i see the steps i have done from my fitbit show but they are no longer being registered in 'exercise' and adding to the 'calories remaining' section. Before the 10,000 steps add extra calories under this but not it has stopped. The fitbit is registered etc to my account. Thanks for letting me know how i can fix this if you had the same issue

durden

Please accept our apologies for any confusion surrounding your adjustment. If you are seeing a step count and a 0 for the adjustment, then you have not yet earned an adjustment.

The adjustment is actually not based on your step count, but instead based on your entire activity for the day. The step count is there as an incentive and though it does contribute to part of your activity level, it's not the sole contributor.

Therefore x amount of steps does not mean you will receive x amount of extra calories.

The way the adjustment is derived is by comparing your total calories burned from your tracker against the total calories already provided by MyFitnessPal.

When you have earned more calories than MyFitnessPal has already provided, you will then see the difference as your adjustment.

** You can view a breakdown of this calculation by tapping on the adjustment line and then on the adjustment itself (above the Learn More button) in the app, or by clicking the "i" next to the adjustment line in the Cardiovascular section online at www.MyFitnessPal.com **

Please also note: the total calories from MyFitnessPal will include any calories instantly provided by adding separate exercises (outside of your partner adjustment) to MyFitnessPal, along with the calories needed to reach the goals you set when joining the program.

The following article may also help: https://myfitnesspal.zendesk.com/hc/articles/360032623871-What-is-the-Calorie-Adjustment-in-my-Exercise-Diary-

To reach our support team for further assistance, please visit https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com