Venting about a bad gym experience
Replies
-
The only other thing that got me about the OP was, you say you were forcibly removed. Do you mean to tell us that the Operations Manager physically manhandled you like a bouncer with a diruptive drunk and pulled you out of the room?
Considering that she tried to go back in after being removed and that she's so indignant about all this, I wonder if they had to do that because she refused to leave when asked nicely. And I wonder if she's been spoken to about this before and ignored it.
Yep. I think that there is more to the story than she is telling.
And what she has told thus far, doesn't make her at all sympathetic.0 -
There's nothing worse than feeling embarrassed when trying to work out. I'm really sorry that happened to you.
0 -
Pretty easy solution. Find another gym, leave negative feedback on yelp and Twitter, and move on.
Don't leave negative feedback on anything unless they have actually done something wrong. It's idiots who misunderstand things, leave negatives and low ratings for things that really affect businesses which have in fact done no wrong.0 -
Wow. I think you should be more embarrassed about the total fit you threw in response to the gym enforcing their policy than being asked to leave the class. And if you were dressed for Zumba you were likely wearing clothing appropriate for the treadmill or other gym activities. This sounds like a whole lot of drama over nothing.0
-
I like you both.Bump to see if the OP will answer
No because the Operations Manager is probably ushering her out of the forums because she didn't follow those rules either. Hehe
I like you!
Thanks and hello there!
Did the OP have a question, or was she just griping about being treated like an adult at an adult establishment in hopes of empathy from people on the internet?
Maybe zumba, or any other class/workout that requires you to follow directions isn't in your best interest, OP. I'd hate to see you injured on a treadmill or eliptical machine because you couldn't follow instructions.0 -
Whatever the issue really is, as a business person I gotta say the operations manager was out of line, unless the ladies were habitual abusers of the policy. And even at that point, the intervention should have been done before or after the class to allow the others who were enjoying their workout to not be interrupted.0
-
Okay, maybe they have a policy. Maybe the OP knew the policy. And maybe the OP was wrong to ignore the policy.
HOWEVER. . having a perp-walk out of the class after it has started is a wholly unnecessary way to enforce said policy. Embarrassing your members is pretty bad business if you ask me. It seems they could have waited at the door to the workout room before class and quietly informed members that they needed a wristband to take the class. Then, let the member go get one at the desk. Of course, if they are OUT OF WRISTBANDS but still insist on enforcing the wristband policy, well. . that doesn't even make sense.
Anyway, that's just not the way I'd do business.
I can see the manager getting a complaint about people overcrowding the classes. He thinks about how there are signs posted about the wristband policy. It is spelled out on their social media site, and website. He decides he is going to do something about it to keep the people who are doing what is right and don't have a sense of entitlement happy and paying. People have until the class starts to go to the desk and get a wristband.
He waits until the class starts, and goes in to police it. The OP and the few other people who were too good to wait in line at the front desk to get a wristband are asked to leave. The OP argues/has a tizzy fit and makes a scene. So, he stands there and waits as she takes her time getting her stuff. The class is already over capacitty and all of the wristbands for that class are gone to people who followed the rules. She goes to get a wristband, but obviously the class is full, and there are no more wrist bands for that class. The OP then goes back up to the group fitness room hoping the manager is gone, and she can slip back in. The manager is still there, and she tries to sweet talk her way back into the class. The Manager holds his line and says, "no wristband, no class." and keeps her from entering.
OP then gets butthurt, and storms out of the gym instead of finding something else to do. She spends her evening blowing this out of proprtion, and her choice to leave the gym after being asked to not participate in a class becomes her being manhandled by a manager, and then ejected from the whole gym. So, she decides she will make an internet post about it, and paint it a little more dramatic than it was in order to attempt to hurt their business.
Of course, this is a fictionalized acount of events, but I think the OPs was too. I wonder which is closer to the actual events that occurred.0 -
Bump to see if the OP will answer
No because the Operations Manager is probably ushering her out of the forums because she didn't follow those rules either. Hehe
I like you!
Thanks and hello there!
Hi! :blushing:0 -
This...It's like riding the train for free because nobody asks for a ticket ever - and then getting mad if you get thrown off and a fine for not having a ticket.....Maybe they started "enforcing" the policy because they got tired of you and others not voluntarily following the policy even though you know about it. Love it when people break the rules and then get all butt hurt when they get called on it. No sympathy here....0 -
Okay, maybe they have a policy. Maybe the OP knew the policy. And maybe the OP was wrong to ignore the policy.
HOWEVER. . having a perp-walk out of the class after it has started is a wholly unnecessary way to enforce said policy. Embarrassing your members is pretty bad business if you ask me. It seems they could have waited at the door to the workout room before class and quietly informed members that they needed a wristband to take the class. Then, let the member go get one at the desk. Of course, if they are OUT OF WRISTBANDS but still insist on enforcing the wristband policy, well. . that doesn't even make sense.
Anyway, that's just not the way I'd do business.
I can see the manager getting a complaint about people overcrowding the classes. He thinks about how there are signs posted about the wristband policy. It is spelled out on their social media site, and website. He decides he is going to do something about it to keep the people who are doing what is right and don't have a sense of entitlement happy and paying. People have until the class starts to go to the desk and get a wristband.
He waits until the class starts, and goes in to police it. The OP and the few other people who were too good to wait in line at the front desk to get a wristband are asked to leave. The OP argues/has a tizzy fit and makes a scene. So, he stands there and waits as she takes her time getting her stuff. The class is already over capacitty and all of the wristbands for that class are gone to people who followed the rules. She goes to get a wristband, but obviously the class is full, and there are no more wrist bands for that class. The OP then goes back up to the group fitness room hoping the manager is gone, and she can slip back in. The manager is still there, and she tries to sweet talk her way back into the class. The Manager holds his line and says, "no wristband, no class." and keeps her from entering.
OP then gets butthurt, and storms out of the gym instead of finding something else to do. She spends her evening blowing this out of proprtion, and her choice to leave the gym after being asked to not participate in a class becomes her being manhandled by a manager, and then ejected from the whole gym. So, she decides she will make an internet post about it, and paint it a little more dramatic than it was in order to attempt to hurt their business.
Of course, this is a fictionalized acount of events, but I think the OPs was too. I wonder which is closer to the actual events that occurred.
:laugh: :laugh: :laugh: *claps*0 -
The OP is NOT coming back to this thread, I am sure. She only has 5 posts so she is likely just a troll who came here to throw her tantrum.0
-
Okay, maybe they have a policy. Maybe the OP knew the policy. And maybe the OP was wrong to ignore the policy.
HOWEVER. . having a perp-walk out of the class after it has started is a wholly unnecessary way to enforce said policy. Embarrassing your members is pretty bad business if you ask me. It seems they could have waited at the door to the workout room before class and quietly informed members that they needed a wristband to take the class. Then, let the member go get one at the desk. Of course, if they are OUT OF WRISTBANDS but still insist on enforcing the wristband policy, well. . that doesn't even make sense.
Anyway, that's just not the way I'd do business.
I can see the manager getting a complaint about people overcrowding the classes. He thinks about how there are signs posted about the wristband policy. It is spelled out on their social media site, and website. He decides he is going to do something about it to keep the people who are doing what is right and don't have a sense of entitlement happy and paying. People have until the class starts to go to the desk and get a wristband.
He waits until the class starts, and goes in to police it. The OP and the few other people who were too good to wait in line at the front desk to get a wristband are asked to leave. The OP argues/has a tizzy fit and makes a scene. So, he stands there and waits as she takes her time getting her stuff. The class is already over capacitty and all of the wristbands for that class are gone to people who followed the rules. She goes to get a wristband, but obviously the class is full, and there are no more wrist bands for that class. The OP then goes back up to the group fitness room hoping the manager is gone, and she can slip back in. The manager is still there, and she tries to sweet talk her way back into the class. The Manager holds his line and says, "no wristband, no class." and keeps her from entering.
OP then gets butthurt, and storms out of the gym instead of finding something else to do. She spends her evening blowing this out of proprtion, and her choice to leave the gym after being asked to not participate in a class becomes her being manhandled by a manager, and then ejected from the whole gym. So, she decides she will make an internet post about it, and paint it a little more dramatic than it was in order to attempt to hurt their business.
Of course, this is a fictionalized acount of events, but I think the OPs was too. I wonder which is closer to the actual events that occurred.
At least you know the only way the operations manager is in the right for rounding up paying members like cattle is to fill in the blanks with guesses on information you did not have. What if there was no tizzy thrown by the member other than to leave and see if she could get a wrist band? What do you think of Saint Idiot Manager then?0 -
Okay, maybe they have a policy. Maybe the OP knew the policy. And maybe the OP was wrong to ignore the policy.
HOWEVER. . having a perp-walk out of the class after it has started is a wholly unnecessary way to enforce said policy. Embarrassing your members is pretty bad business if you ask me. It seems they could have waited at the door to the workout room before class and quietly informed members that they needed a wristband to take the class. Then, let the member go get one at the desk. Of course, if they are OUT OF WRISTBANDS but still insist on enforcing the wristband policy, well. . that doesn't even make sense.
Anyway, that's just not the way I'd do business.
I can see the manager getting a complaint about people overcrowding the classes. He thinks about how there are signs posted about the wristband policy. It is spelled out on their social media site, and website. He decides he is going to do something about it to keep the people who are doing what is right and don't have a sense of entitlement happy and paying. People have until the class starts to go to the desk and get a wristband.
He waits until the class starts, and goes in to police it. The OP and the few other people who were too good to wait in line at the front desk to get a wristband are asked to leave. The OP argues/has a tizzy fit and makes a scene. So, he stands there and waits as she takes her time getting her stuff. The class is already over capacitty and all of the wristbands for that class are gone to people who followed the rules. She goes to get a wristband, but obviously the class is full, and there are no more wrist bands for that class. The OP then goes back up to the group fitness room hoping the manager is gone, and she can slip back in. The manager is still there, and she tries to sweet talk her way back into the class. The Manager holds his line and says, "no wristband, no class." and keeps her from entering.
OP then gets butthurt, and storms out of the gym instead of finding something else to do. She spends her evening blowing this out of proprtion, and her choice to leave the gym after being asked to not participate in a class becomes her being manhandled by a manager, and then ejected from the whole gym. So, she decides she will make an internet post about it, and paint it a little more dramatic than it was in order to attempt to hurt their business.
Of course, this is a fictionalized acount of events, but I think the OPs was too. I wonder which is closer to the actual events that occurred.
At least you know the only way the operations manager is in the right for rounding up paying members like cattle is to fill in the blanks with guesses on information you did not have. What if there was no tizzy thrown by the member other than to leave and see if she could get a wrist band? What do you think of Saint Idiot Manager then?
I think that the OP is still butt hurt for getting caught not following the rules.0 -
Something tells me that everyone else in the class is thinking something along the lines of: "Finally! This class has been too overcrowded with people not following the wristband rules for months. Looks like complaining to the gym manager finally worked"0
-
Okay, maybe they have a policy. Maybe the OP knew the policy. And maybe the OP was wrong to ignore the policy.
HOWEVER. . having a perp-walk out of the class after it has started is a wholly unnecessary way to enforce said policy. Embarrassing your members is pretty bad business if you ask me. It seems they could have waited at the door to the workout room before class and quietly informed members that they needed a wristband to take the class. Then, let the member go get one at the desk. Of course, if they are OUT OF WRISTBANDS but still insist on enforcing the wristband policy, well. . that doesn't even make sense.
Anyway, that's just not the way I'd do business.
I can see the manager getting a complaint about people overcrowding the classes. He thinks about how there are signs posted about the wristband policy. It is spelled out on their social media site, and website. He decides he is going to do something about it to keep the people who are doing what is right and don't have a sense of entitlement happy and paying. People have until the class starts to go to the desk and get a wristband.
He waits until the class starts, and goes in to police it. The OP and the few other people who were too good to wait in line at the front desk to get a wristband are asked to leave. The OP argues/has a tizzy fit and makes a scene. So, he stands there and waits as she takes her time getting her stuff. The class is already over capacitty and all of the wristbands for that class are gone to people who followed the rules. She goes to get a wristband, but obviously the class is full, and there are no more wrist bands for that class. The OP then goes back up to the group fitness room hoping the manager is gone, and she can slip back in. The manager is still there, and she tries to sweet talk her way back into the class. The Manager holds his line and says, "no wristband, no class." and keeps her from entering.
OP then gets butthurt, and storms out of the gym instead of finding something else to do. She spends her evening blowing this out of proprtion, and her choice to leave the gym after being asked to not participate in a class becomes her being manhandled by a manager, and then ejected from the whole gym. So, she decides she will make an internet post about it, and paint it a little more dramatic than it was in order to attempt to hurt their business.
Of course, this is a fictionalized acount of events, but I think the OPs was too. I wonder which is closer to the actual events that occurred.
At least you know the only way the operations manager is in the right for rounding up paying members like cattle is to fill in the blanks with guesses on information you did not have. What if there was no tizzy thrown by the member other than to leave and see if she could get a wrist band? What do you think of Saint Idiot Manager then?
This may be wrong, but I'm thinking a tizzy was thrown. I highly doubt she was forcibly removed or manhandled. I will bet she was asked to leave, didn't think they were serious, then was told a second and maybe even a third time. She had to rush to get her stuff because he was beside her, because he obviously knew she wouldn't leave after being asked because she kept trying to go back. Even after he told her there were no wristbands she states "He made sure that I could not re-enter the room to finish my workout." So she obviously kept hanging out around there hoping he would leave so she could slip in again. 45+ people in the class, I'm betting it was already over crowded. You need space in a class environment, the more people the hotter it gets and you're already sweating. There is NOTHING worse than an overcrowded class where people are bumping into each other, hence why they give out wristbands.
She knew the rules and disobeyed them. I'm sure the operations manager had been getting plenty of complaints about people coming into class without wristbands therefore ruining it for everyone who got a wristband. Just because you pay a monthly membership doesn't mean you can do whatever you want to. You still have to follow the rules. If you missed getting the wristband because you didn't get there in time, your problem, get there earlier next time. If you can't because of work or whatever, then find another class or something else at the gym to do. I'm sorry I've missed classes before at the gym, there was PLENTY else for me to do.
In my opinion the OP needs to stop being a child about this. I understand she was embarrassed. She was embarrassed and it was HER OWN DOING because she didn't follow the rules. It's that simple. If she wants to not be embarrassed then show up and get a wristband next time. That simple.0 -
At least you know the only way the operations manager is in the right for rounding up paying members like cattle is to fill in the blanks with guesses on information you did not have. What if there was no tizzy thrown by the member other than to leave and see if she could get a wrist band? What do you think of Saint Idiot Manager then?
you're being ridiculous. the gym has a clear policy about checking in to the front desk so that the class doesn't become overcrowded. the reason for that policy is that there is a maximum number of people that the room can accomodate. any more than that and it becomes uncomfortable and unsafe to move about the room. the OP violated the safety rules and when asked to leave, remained defiant and stay in the room. meanwhile, the people that showed up in time to get a wristband are patiently waiting for the her to leave so that the class can start.
please tell how you would have handled it if you were the owner or manager of the gym0 -
At least you know the only way the operations manager is in the right for rounding up paying members like cattle is to fill in the blanks with guesses on information you did not have. What if there was no tizzy thrown by the member other than to leave and see if she could get a wrist band? What do you think of Saint Idiot Manager then?
you're being ridiculous. the gym has a clear policy about checking in to the front desk so that the class doesn't become overcrowded. the reason for that policy is that there is a maximum number of people that the room can accomodate. any more than that and it becomes uncomfortable and unsafe to move about the room. the OP violated the safety rules and when asked to leave, remained defiant and stay in the room. meanwhile, the people that showed up in time to get a wristband are patiently waiting for the her to leave so that the class can start.
please tell how you would have handled it if you were the owner or manager of the gym
Posting the rules? (oh wait, they did).
Gentle clucking of the tongue, maybe?0 -
Having been the day manager in a similar situation I too entered a class and removed 'the perps'.
One wrote a stinking letter to Head Office saying that I had been rude, peremptory and embarrassing. She also pointed out that the rule had never been enforced before... she was very angry.
Head Office wrote back explaining that there were posters explaining why wristbands were needed, the website carried an explanation, the mirrors had posters on them, the windows too. 98% of the class was wearing wristbands.... the 4 I removed had no real excuse.
Shouting at the management is pointless, they have legal responsibilities, H+S etc. The instructor is also at risk, their insurance and public liability won't cover them if there is an incident in an overfull class.
If your workout is more important to you than someone elses safety or livelihood then you deserve the embarrassment!
If you had never thought about it that way before you can now make an informed decision... get there early or choose a different workout.
Either way, you just need to rethink your workout times a bit.0 -
Okay, maybe they have a policy. Maybe the OP knew the policy. And maybe the OP was wrong to ignore the policy.
HOWEVER. . having a perp-walk out of the class after it has started is a wholly unnecessary way to enforce said policy. Embarrassing your members is pretty bad business if you ask me. It seems they could have waited at the door to the workout room before class and quietly informed members that they needed a wristband to take the class. Then, let the member go get one at the desk. Of course, if they are OUT OF WRISTBANDS but still insist on enforcing the wristband policy, well. . that doesn't even make sense.
Anyway, that's just not the way I'd do business.
I can see the manager getting a complaint about people overcrowding the classes. He thinks about how there are signs posted about the wristband policy. It is spelled out on their social media site, and website. He decides he is going to do something about it to keep the people who are doing what is right and don't have a sense of entitlement happy and paying. People have until the class starts to go to the desk and get a wristband.
He waits until the class starts, and goes in to police it. The OP and the few other people who were too good to wait in line at the front desk to get a wristband are asked to leave. The OP argues/has a tizzy fit and makes a scene. So, he stands there and waits as she takes her time getting her stuff. The class is already over capacitty and all of the wristbands for that class are gone to people who followed the rules. She goes to get a wristband, but obviously the class is full, and there are no more wrist bands for that class. The OP then goes back up to the group fitness room hoping the manager is gone, and she can slip back in. The manager is still there, and she tries to sweet talk her way back into the class. The Manager holds his line and says, "no wristband, no class." and keeps her from entering.
OP then gets butthurt, and storms out of the gym instead of finding something else to do. She spends her evening blowing this out of proprtion, and her choice to leave the gym after being asked to not participate in a class becomes her being manhandled by a manager, and then ejected from the whole gym. So, she decides she will make an internet post about it, and paint it a little more dramatic than it was in order to attempt to hurt their business.
Of course, this is a fictionalized acount of events, but I think the OPs was too. I wonder which is closer to the actual events that occurred.
Indeed. Sounds about right to me.
I wonder if the manager even got a complaint that the class was overcrowded and there were people in there not wearing wristbands on the spot - perhaps someone who had gotten their band and noticed the OP and band-less others setting up and went up to the desk to complain about people not following the policy. It seems entirely possible to me that a rule follower who was frustrated with rule breakers overcrowding the class might do this during the set-up time or just as class was starting. Nobody would even notice someone slipping in and out of the room to complain while everybody was setting up. This would leave the manager having to choose between ignoring the valid complaint of a rule follower (and fire and safety codes for an overcrowded class) or having to potentially embarrass people breaking rules. If that was the case, it seems to me like he made the only possible choice, and the instructor wouldn't have known ahead of time that this was going to happen to warn people that they were enforcing the rules.
Either way, whining about the fact that you got caught breaking the rules is pretty childish. Just because they don't have wrist-band police at the door of every class doesn't make you exempt from the policy. Learn to follow the rules or don't work out in public. Your choice.0 -
This sounds like a high school kid (I teach high school) complaining about being issued a detention for a rule that is well known in the school or earning a zero on an assignment because they were caught copying and then bellyaching that the teacher is a beast and an awful unfair person for enforcing a rule that the kid knew about. It is absurd in high school and it is absurd at the gym.0
-
At least you know the only way the operations manager is in the right for rounding up paying members like cattle is to fill in the blanks with guesses on information you did not have. What if there was no tizzy thrown by the member other than to leave and see if she could get a wrist band? What do you think of Saint Idiot Manager then?
you're being ridiculous. the gym has a clear policy about checking in to the front desk so that the class doesn't become overcrowded. the reason for that policy is that there is a maximum number of people that the room can accomodate. any more than that and it becomes uncomfortable and unsafe to move about the room. the OP violated the safety rules and when asked to leave, remained defiant and stay in the room. meanwhile, the people that showed up in time to get a wristband are patiently waiting for the her to leave so that the class can start.
please tell how you would have handled it if you were the owner or manager of the gym
I already did. If you've not enforced a rule in recent history, post a sign at the door to the studio, pretty much what a recent poster just explained. Acknowledge your lax enforcement and state that things will change soon. In addition to the signs OR when you're ready to enforce the rules, do it at the start of class with an announcement. Some of you probably don't do the whole fitness class thing, so you wouldn't be used to the fact that we get all kinds of announcements. Cancer walks, Zumbathons, community presence and marketing events, holiday closures and cancellations, holiday special classes and open houses, etc. Why not throw in a series of announcements to your paying customers about hey folks, I know we've been lax about enforcing the bands rules, but we're crowded enough that we have to, so starting on X day, blah blah blah. Easy as pie, when you know the first thing about dealing respectfully with paying customers. Not getting a band isn't a criminal offense; the manager does not get to be a rogue on this one.
Even if people had come to complain about overcrowding and asking why they haven't been doing their job and meeting their own commitments to enforce the rules, there's always next class. Handle it properly THEN0 -
Sooooo....you're saying that as a manager, you would knowingly let the class proceed when it it over capacity? And then when someone trips and falls how fast do you think your liability insurer will refuse your claim?
Congrats, you've just increased the amount of your settlement from $3500 to $20,000 and the gym will try to hold you personally liable .0 -
They make Zumba DVDs and video games for the home use...
No wristband required!0 -
"Attention Members,
We had hoped that having signs indicating our rule that wristbands must be obtained at the desk in order to attend Zumba classes would be enough to make the policy regarding overcrowded classes understood. We felt that, as we are all adults here, that we wouldn't have to resort to having personnel at the door to check armbands like you were children. Since we were mistaken in our trust of you, we have no recourse but to do just that.
The Management "
Maybe the gym should have had a sign like this.0 -
Sooooo....you're saying that as a manager, you would knowingly let the class proceed when it it over capacity? And then when someone trips and falls how fast do you think your liability insurer will refuse your claim?
Congrats, you've just increased the amount of your settlement from $3500 to $20,000 and the gym will try to hold you personally liable .
My take is that No one is going to trip fall and die in one more class, especially if you've ignored the issue and not enforced it for, say, a year. What's so special about today's class other than wanting to pretend you've got a handle on a problem when you really don't? Unless the class suddenly exploded from five gals to fifty, I don't see the need for any brash heroics.
But thinking about this some more, the advice to suck it up and go back to workout is probably best. You'll meet *kitten* of all kinds when trying to accomplish a goal and sometimes it's easiest to ignore it and keep it moving. What obstacle will you meet tomorrow and what will you do about it? Don't quit, that's for sure.0 -
You're assuming the OP's claim of previous non-enforcement is true. I suspect she just didn't get caught before. Only FIVE people in the entire class didn't have wrist bands. If it's not enforced, why did everyone else have wrist bands?At least you know the only way the operations manager is in the right for rounding up paying members like cattle is to fill in the blanks with guesses on information you did not have. What if there was no tizzy thrown by the member other than to leave and see if she could get a wrist band? What do you think of Saint Idiot Manager then?
you're being ridiculous. the gym has a clear policy about checking in to the front desk so that the class doesn't become overcrowded. the reason for that policy is that there is a maximum number of people that the room can accomodate. any more than that and it becomes uncomfortable and unsafe to move about the room. the OP violated the safety rules and when asked to leave, remained defiant and stay in the room. meanwhile, the people that showed up in time to get a wristband are patiently waiting for the her to leave so that the class can start.
please tell how you would have handled it if you were the owner or manager of the gym
I already did. If you've not enforced a rule in recent history, post a sign at the door to the studio, pretty much what a recent poster just explained. Acknowledge your lax enforcement and state that things will change soon. In addition to the signs OR when you're ready to enforce the rules, do it at the start of class with an announcement. Some of you probably don't do the whole fitness class thing, so you wouldn't be used to the fact that we get all kinds of announcements. Cancer walks, Zumbathons, community presence and marketing events, holiday closures and cancellations, holiday special classes and open houses, etc. Why not throw in a series of announcements to your paying customers about hey folks, I know we've been lax about enforcing the bands rules, but we're crowded enough that we have to, so starting on X day, blah blah blah. Easy as pie, when you know the first thing about dealing respectfully with paying customers. Not getting a band isn't a criminal offense; the manager does not get to be a rogue on this one.
Even if people had come to complain about overcrowding and asking why they haven't been doing their job and meeting their own commitments to enforce the rules, there's always next class. Handle it properly THEN0 -
You're assuming the OP's claim of previous non-enforcement is true. I suspect she just didn't get caught before. Only FIVE people in the entire class didn't have wrist bands. If it's not enforced, why did everyone else have wrist bands?At least you know the only way the operations manager is in the right for rounding up paying members like cattle is to fill in the blanks with guesses on information you did not have. What if there was no tizzy thrown by the member other than to leave and see if she could get a wrist band? What do you think of Saint Idiot Manager then?
you're being ridiculous. the gym has a clear policy about checking in to the front desk so that the class doesn't become overcrowded. the reason for that policy is that there is a maximum number of people that the room can accomodate. any more than that and it becomes uncomfortable and unsafe to move about the room. the OP violated the safety rules and when asked to leave, remained defiant and stay in the room. meanwhile, the people that showed up in time to get a wristband are patiently waiting for the her to leave so that the class can start.
please tell how you would have handled it if you were the owner or manager of the gym
I already did. If you've not enforced a rule in recent history, post a sign at the door to the studio, pretty much what a recent poster just explained. Acknowledge your lax enforcement and state that things will change soon. In addition to the signs OR when you're ready to enforce the rules, do it at the start of class with an announcement. Some of you probably don't do the whole fitness class thing, so you wouldn't be used to the fact that we get all kinds of announcements. Cancer walks, Zumbathons, community presence and marketing events, holiday closures and cancellations, holiday special classes and open houses, etc. Why not throw in a series of announcements to your paying customers about hey folks, I know we've been lax about enforcing the bands rules, but we're crowded enough that we have to, so starting on X day, blah blah blah. Easy as pie, when you know the first thing about dealing respectfully with paying customers. Not getting a band isn't a criminal offense; the manager does not get to be a rogue on this one.
Even if people had come to complain about overcrowding and asking why they haven't been doing their job and meeting their own commitments to enforce the rules, there's always next class. Handle it properly THEN
Plenty of gyms will kick people out permanently for breaking certain rules. Most of those rules are for the convenience and safety of all concerned, and this one is no different. If the gym manager had to eject the OP and she was defiant about it, then she should have had her membership permanently revoked. None of the other members deserve to be forced to put up with such childish behavior.0 -
Hey, why shouldn't they put up with the OP's childish behavior at least this one more time. So what if one of them trips and falls and breaks a hip. Better for them to be in a wheelchair for 3 months than to be rude to the OP, right? Her inability to use the elliptical machine is much more important than your personal safety.
This was the OP's 10 post in 3 years. I'm betting it's a while before she posts again. Has anyone checked for deactivation?0 -
a pity they don't enforce such rules in the weight room; I'm fed up with beefcakes loading the bars & machines up with huge weights & then walking away & leaving them when they're done, sometimes hogging 5 stations at a time
AMEN!!
I pick up after boys at home and at the gym. WTF.
To the OP: there was a policy in place and you failed to abide my it. Suck it up buttercup, get a wristband next time, and get over it.0 -
You're assuming the OP's claim of previous non-enforcement is true. I suspect she just didn't get caught before. Only FIVE people in the entire class didn't have wrist bands. If it's not enforced, why did everyone else have wrist bands?At least you know the only way the operations manager is in the right for rounding up paying members like cattle is to fill in the blanks with guesses on information you did not have. What if there was no tizzy thrown by the member other than to leave and see if she could get a wrist band? What do you think of Saint Idiot Manager then?
you're being ridiculous. the gym has a clear policy about checking in to the front desk so that the class doesn't become overcrowded. the reason for that policy is that there is a maximum number of people that the room can accomodate. any more than that and it becomes uncomfortable and unsafe to move about the room. the OP violated the safety rules and when asked to leave, remained defiant and stay in the room. meanwhile, the people that showed up in time to get a wristband are patiently waiting for the her to leave so that the class can start.
please tell how you would have handled it if you were the owner or manager of the gym
I already did. If you've not enforced a rule in recent history, post a sign at the door to the studio, pretty much what a recent poster just explained. Acknowledge your lax enforcement and state that things will change soon. In addition to the signs OR when you're ready to enforce the rules, do it at the start of class with an announcement. Some of you probably don't do the whole fitness class thing, so you wouldn't be used to the fact that we get all kinds of announcements. Cancer walks, Zumbathons, community presence and marketing events, holiday closures and cancellations, holiday special classes and open houses, etc. Why not throw in a series of announcements to your paying customers about hey folks, I know we've been lax about enforcing the bands rules, but we're crowded enough that we have to, so starting on X day, blah blah blah. Easy as pie, when you know the first thing about dealing respectfully with paying customers. Not getting a band isn't a criminal offense; the manager does not get to be a rogue on this one.
Even if people had come to complain about overcrowding and asking why they haven't been doing their job and meeting their own commitments to enforce the rules, there's always next class. Handle it properly THEN
I am. If we're to start assuming the poster isn't telling the truth, why even believe the incident took place and bother taking it apart? I am however willing to consider that the policy had maybe been enforced when she wasn't present. And ultimately, hey, maybe people are just overall more polite where I live. Why did everyone else have one? Sometimes a band, hip scarf, advance Zumbathon sign up and such could simply be a way to get an approximate count of how many people are attending class. The fact that you know the reason why the policy exists does not mean it had been well communicated to the paying members. All I'm saying is try some decent communication before getting a big head about your popular class and acting like a bouncer at a club.0
Categories
- All Categories
- 1.4M Health, Wellness and Goals
- 393.4K Introduce Yourself
- 43.8K Getting Started
- 260.2K Health and Weight Loss
- 175.9K Food and Nutrition
- 47.4K Recipes
- 232.5K Fitness and Exercise
- 424 Sleep, Mindfulness and Overall Wellness
- 6.5K Goal: Maintaining Weight
- 8.5K Goal: Gaining Weight and Body Building
- 153K Motivation and Support
- 8K Challenges
- 1.3K Debate Club
- 96.3K Chit-Chat
- 2.5K Fun and Games
- 3.7K MyFitnessPal Information
- 24 News and Announcements
- 1.1K Feature Suggestions and Ideas
- 2.6K MyFitnessPal Tech Support Questions