I bought premium, and you changed my macro goals
DecafDaddy
Posts: 1 Member
That is unacceptable. Don't change my stuff without my permission. Probably gonna cancel if that's how you operate.
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Best Answer
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Hi @DecafDaddy. I was curious about this so I reviewed your account, and can confirm that what happened here is that you logged exercise (through a partner app) which provided you a calorie adjustment. When your calories are adjusted, so are your macros. (Calories are determined via macros)
Please see: https://support.myfitnesspal.com/hc/en-us/articles/360032623851-Why-do-my-daily-nutrient-values-and-my-calorie-goal-change-when-I-log-exercise-
Can confirm, no one is going in and personally altering your goals. If you have any further questions, please feel free to reach out to our support team via https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com0
Answers
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Apologies for any problems you are having with your nutritional goals. Please reach out to our dedicated support team for further assistance via https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com0
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DecafDaddy wrote: »That is unacceptable. Don't change my stuff without my permission. Probably gonna cancel if that's how you operate.
When you switched it probably reset to the default and I believe the goals in premium are set by grams rather than %s as it is in the free version. Nobody went into your account and changed anything0
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