Hi, is there a problem with email notifications on desktop version?

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pessxx
pessxx Posts: 1,246 Member
edited November 2023 in MyFitnessPal Tech Support Questions
Already since before yesterday I do not receive email notifications for anything comments, likes and so on , on the desktop version
Other friends complained as well
All email settings are fine, all notifications checked and also before two days ago everything was fine
Can you check?

Best Answers

  • Jean
    Jean Posts: 732 MFP Staff
    Answer ✓
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    Our apologies for any problems you are having with your notification settings. For additional support please reach out to our Support Team via: https://myfitnesspal.zendesk.com/hc/en-us or send us an email to support@myfitnesspal.com.
  • pessxx
    pessxx Posts: 1,246 Member
    Answer ✓
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    I opened an issue via support team

Answers

  • pessxx
    pessxx Posts: 1,246 Member
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    Hi, I opened a ticket but nothing happens, do you have any news ?
  • JaysFan82
    JaysFan82 Posts: 851 Member
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    I'm not getting any notifications on the app. My last one was 3 days ago and people like/comment on my stuff frequently.
  • Chef_Barbell
    Chef_Barbell Posts: 6,644 Member
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    No notifications on app or email either for a few days now
  • JaysFan82
    JaysFan82 Posts: 851 Member
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    Haven't gotten one in 4 days and people are definitely commenting/reacting to me posts
  • Chef_Barbell
    Chef_Barbell Posts: 6,644 Member
    edited July 2022
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    Yup and email notifications are even broken.
  • Lietchi
    Lietchi Posts: 6,128 Member
    edited July 2022
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    Same here, zero notifications on the app and by e-mail.
  • pessxx
    pessxx Posts: 1,246 Member
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    Hi, are there any news ? I was told by the support that they found the issue and work on solving it. Till now no email, even from the past days are not received.Tks
This discussion has been closed.

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