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Why is app out of synch with website?

DragonXD
DragonXD Posts: 2 Member
edited November 2023 in MyFitnessPal Tech Support Questions
Seems the app some some reason has added more food consumed which is not correct. The website, however, is showing the accurate number. (website: 682 vs. app: 1110).
How do I make app sync? I have already run it multiple times from teh app -> more -> sync, without any change.

Answers

  • DragonXD
    DragonXD Posts: 2 Member
    Edit: I think it was a "quick-add" i did on the app. It is not reflected in any of the categories (breakfast, lunch, dinner, snacks), yet is it still counted towards foods. I think this is what is causing the problem.
    How do I remove this quick-add for good from the app?
  • durden
    durden Posts: 3,775 MFP Staff
    Apologies for any problems you are having. To reach our support team for assistance, please visit https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com
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