Odd app sync

Sugabug75
Sugabug75 Posts: 7 Member
edited November 2023 in MyFitnessPal Tech Support Questions
I linked MFP app with Fitbit and Runkeeper. My calorie intake from MFP does show up in the Fitbit app but, my exercise from Fitbit and Runkeeper do not show up on MFP. Any ideas why that might be?

Best Answer

  • Jean
    Jean Posts: 842 MFP Staff
    Answer ✓
    As it turns out, individual exercises logged within Fitbit will not show as an individual line item within your exercise diary on your MFP account. The calorie burns for those specific exercises are sent to MyFitnessPal and included within the total daily calorie burn pushed from Fitbit to your MFP account. This is then displayed within the details of the MyFitnessPal calorie adjustment in your Diary.

    If you are experiencing any syncing issues with RunKeeper, please reach out to our dedicated support team for further assistance via https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com
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