My fitness pal app not syncing steps with my Samsung health

milosich

Any idea why it's not recording my steps on the app? Everything appears setup correctly, yet still showing zero steps on the app.

Nova

Hi, this may be helpful: https://support.myfitnesspal.com/hc/en-us/articles/360040108452-Samsung-Health-FAQ-and-Troubleshooting

If you try some of these steps and it's not working, please feel free to reach out to us. Contact our dedicated support team for further assistance via https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com

milosich

Btw, just started using app about 5 days ago so still learning the nuances.

jagb77

I have the same issue.

Sraniewbanie

Same issue.

davidwjacob1

Anyone ever get resolution to this? i just started premium today and no step info.