Website and app not syncing

bbarnes262

I just got a new phone and logged into the app. None of my diary entries are showing up. I went to the website and everything is there. I tried force syncing the app and that didn't work so I uninstalled and reinstalled the app. Still no data. I restarted my phone, still no data. I've changed phones before, and this has never happened. Suggestions?

Jean

Apologies for any problems you are having. Please reach out to our dedicated support team for further assistance via https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com