Home page problem

lily1972

Hello! When I click on "Home", I get a page with the following information: Undefined Male Member since... 2010. How can I get rid of this? Thanks!

Jean

Apologies for any problems you are having. Please reach out to our dedicated support team for further assistance via https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com

minstrelofsarcasm

I am also having this issue!

sheppeyescapee

Same here

minstrelofsarcasm

I am not sure why this was marked as "answered" when there is no answer here and I am still experiencing this issue.

lily1972

The problem has finally disappeared; I hope it has for you also, minstrelofsarcasm (love your name btw!)

deidraroberts9

lily1972 what happened to make it disappear? It's only happening on my laptop computer. My desktop computer displays the normal home page.

durden

minstrelofsarcasm wrote: »

I am not sure why this was marked as "answered" when there is no answer here and I am still experiencing this issue.

If you're still experiencing this problem, please reach out to our support team via the link/email above for further assistance.

lily1972

deidraroberts9 wrote: »

lily1972 what happened to make it disappear? It's only happening on my laptop computer. My desktop computer displays the normal home page.

I didn't do anything... I just logged back on (as usual) and the issue was resolved two days after flagging it Perhaps is it necessary to log out on a daily basis? Hopefully this issue will quickly be resolved for you also!

BoDi40

Where do you logout?

I am also getting the undefined male and can't get to my profile

lily1972

BoDi40 wrote: »

Where do you logout?

I am also getting the undefined male and can't get to my profile

I usually log out at the top right corner of any page on my computer screen/tablet or I click on the three parrallel lines in the top corner (menu) and find "log out". Hope that helps!