It's Been Four Days Now

The information on my home page (PC, Windows 10/Chrome) still shows over -1000 calories from exercise. This is incorrect! I reached out to MFP on Facebook and they referred me to an email address, which I contacted from my personal email address. I have yet to receive a reply. I attempted to contact https://myfitnesspal.zendesk.com/hc/en-us (Customer Happiness Team(?)) and it prompts for a sign in, and rejects my MFP password, rendering it unusable. I just want to know if it's being worked on by IT, that it might be fixed, or is this the new normal"

Best Answer

  • durden
    durden Posts: 3,168 MFP Staff
    Answer ✓
    Unfortunately we cannot assist you with this via our forums, but if you are having trouble accessing our support portal, you can contact our support team directly via the following email address; support@myfitnesspal.com