We are pleased to announce that as of March 4, 2025, an updated Rich Text Editor has been introduced in the MyFitnessPal Community. To learn more about the changes, please click here. We look forward to sharing this new feature with you!

Received notice that my premium was canceled?

pandaqty
pandaqty Posts: 1 Member
in MyFitnessPal Tech Support Questions
Received an email from Google play that my premium subscription would be canceled in July. No way to "resubsciribe" in Google Play.
Logged in via web, premium says 5 months premium, but no way to add back up or payment info so it doesn't lapse. What's going on? Why is my premium canceled as of July with no way to renew?

Best Answer

  • Lietchi
    Lietchi Posts: 7,012 Member
    Answer ✓
    I would contact customer service directly, you're just talking to other users here:

    "Have a quick question? Need help using MyFitnessPal? Get peer to peer support here.
    *PLEASE NOTE: This is not a monitored tech support channel. For troubleshooting, please reach out to our Customer Happiness team at https://myfitnesspal.zendesk.com/hc/en-us "

Categories