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App keeps crashing

katjamoos
katjamoos Posts: 1 Member
in MyFitnessPal Tech Support Questions
The app keeps crashing when I enter my weight/photo of the day. This started happening a few days ago. I’ve been trying every day since with the same result. The first time it crashed was when I had gained 2 lbs. The question “are you sure?” popped up. I answered with yes, and it has been crashing since. I didn’t gain that much 😀
This is iPhone, system version 16.1.1. App is most recent.

Best Answer

  • Jean
    Jean Posts: 939 MFP Staff
    Answer ✓
    We are truly sorry for any issues you are having with the app crashing. If you could please visit: https://myfitnesspal.zendesk.com/hc/en-us or send us an email to support@myfitnesspal.com for further help.

    If need be, you can always access the program via our main site at www.myfitnesspal.com. To log a weight from the site, click on the "My Home" tab and then the "Check-In" sub-tab.

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