New and syncing question

lissalo22

Hi everyone. Im new(ish). Used the app many years ago. I forgot how great a tool this is for keeping me on track. I am having an issue though. I have synced to Samsung Health and myfitnesspal is syncing up exercise data but not pulling in my steps. Ive checked my settings and I didn't select "do not track steps" so I'm not sure why that info isn't coming across. Any ideas? Thanks in advance.

Jean

Hi there! Sorry to hear you're experiencing issues with your steps not syncing over. For additional support on this, please visit: https://myfitnesspal.zendesk.com/hc/en-us or send us an email to support@myfitnesspal.com.