Steps not counting

sarahacortis9381
sarahacortis9381 Posts: 1 Member
in Getting Started
Hi All,

I’m new to the app and I’m finding despite the app being linked with my health, my watch etc it doesn’t show the accurate amount of steps I’m taking. For example, My phone and my watch will say 10,000, but the MyFitnessPal will show $7,000.
Is there a way to fix this?

Thank you! :)

Replies

  • STRAITBUGGIN
    STRAITBUGGIN Posts: 334 Member
    I’ve had this issue a lot with FitBit. I would just unlink and try to reconnect - that usually does it for me!
  • scoutmom1981
    scoutmom1981 Posts: 302 Member
    I have an iwatch and I go through Pacer. My watch talks to Pacer and then Pacer talks to MFP. It's a little bit of a pain but I am at least getting accurate readings.
  • vivelavidanow6
    vivelavidanow6 Posts: 6 Member
    edited July 2023
    I had this problem this week and was able to fix it by going into the settings of the Apple Watch to ensure the steps were turned on. Also go into your setting on your iphone and go to the MFP app also to make sure Steps are turned on. This worked for me.
  • vivelavidanow6
    vivelavidanow6 Posts: 6 Member
    edited July 2023
    + earlier note - you might also check Apple Health App also to ensure Steps are turned on. I hope this helps.

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