Notifications: I get them, but they go nowhere (Desktop AND Android app)

hjahangiri
hjahangiri Posts: 56 Member
in MyFitnessPal Tech Support Questions
I receive notifications. The links to the content do not work and have never worked. I found threads going back to 2012. If you absolutely cannot make them work, just say so. It will save clicking and I'll just shut them off altogether. But I'd PREFER to be taken to comments on friends' posts when others reply, and to see comments on my older posts without having to manually hunt for them. Can you make this work??

Don't ask me to restart, reinstall, clear cache, etc. I've done all that. Many times. I do think the problem is on your end. I have been a member since at least 2012 and have had a Premium account for several years, now. I'm pretty sure I reported this years ago.

P.S. "Tags" on this post also don't seem to work. They vanish the moment they're entered.

Answers

  • Lietchi
    Lietchi Posts: 6,826 Member
    Notifications for the app (for example posts on my feed) didn't seem to work for me: they just gave me a blank screen. But I recently discovered that turning my phone sideways (landscape mode) makes them appear!
  • hjahangiri
    hjahangiri Posts: 56 Member
    @Lietchi thank you! That does work. I would like a BETTER solution from myfitnesspal support, because I really do not like having to leave autorotate on (I prefer always to read in portrait mode, and to only switch to landscape for streaming video). The problem is that my screen rotates with very little provocation and it's really off-putting not to leave it LOCKED to portrait orientation. But for now, at least, this is helpful.

    From user to user, @support - NOT as a final answer.

Categories