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Myfitnesspal & Fitbit problem

Perogers12
Perogers12 Posts: 1 Member
in MyFitnessPal Tech Support Questions
I signed up for the Premium Program on Myfitnesspal about 2 days ago. I have been trying since then to sinc/connect myfitnesspal to my fitbit app and for some reason I cannot get them to connect. I am also not getting any of my notifications/texts on my Versa 3. I don't know what I going on. When I try to connect the two apps I get this screen...see picture and for some reason I CANNOT un-check the box. Can somebody PLEASE help me!!! Thank you!!!m32er3dttv5l.jpg

Best Answer

  • durden
    durden Posts: 3,775 MFP Staff
    Answer ✓
    This page would indicate that your Fitbit isn't actually linked to MyFitnessPal correctly. Please contact our support team for further assistance.

    To reach our support team for assistance, please visit https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com

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