Bar Code Scanning Not Working for Premium Member.

AlchemistBrew

Is anyone else having an issue with bar code scanning? When I scan and then click the check mark to enter, it just sits there. I tried rebooting phone and uninstalling and reinstalling app. This was working fine last week.

durden

Apologies for any problems you are having. To reach our support team for assistance, please visit https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com

brendarightnour

Yes, I am having this issue as well and it won’t let me edit my serving sizes either. Started yesterday.

PeachHibiscus

Yes, I am also having this issue. After scanning, I see that there is now an option to add the item to multiple days of the week, which wasn't there before. I wonder if this update has a bug. I also tried to enter the barcode manually, which works to find the item, but it still won't add it.

IvoryParchment

I am finding the bar codes for Amy's soups often have "one can" as the portion size but are linked to the "one cup" portion data. The help file says if I find the correct one in the data base and link to it, it will subsequently read scans for me linked to that entry, but it's not working either. The zendesk sent me to a log in screen that doesn't accept my MyFitnessPal login information.