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joanneldougherty
joanneldougherty Posts: 2 Member
edited October 2023 in MyFitnessPal Tech Support Questions
How do you get the bar code to work!!

Best Answer

  • Jean
    Jean Posts: 920 MFP Staff
    Answer ✓
    If you are having any issues the barcode scanner, please reach out to our Support Team at support@myfitnesspal.com. Thanks!

Answers

  • RossCarolyn
    RossCarolyn Posts: 4 Member
    I, myself, fit the barcode in the scanning window, but my tablet or phone typically reads the code when the scanning window is just partially on the barcode (like almost half-way off the barcode) - it's as if the scanning window is misplaced.

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