Lost data

murphysylvie746
murphysylvie746 Posts: 5 Member
in Chit-Chat
I have change my iPhone many times before but this time and I lost all my weight that I have entered since 2014, the last info is in 2018. What can I do?

Replies

  • redux1985
    redux1985 Posts: 231 Member
    edited November 2023
    Hi. I believe your weight tracking data is stored on MFP’s servers and not on your phone, it could just be that they’ve recently purged data older than five years old. If it’s important to you, do consider raising this with the site mods.
  • murphysylvie746
    murphysylvie746 Posts: 5 Member
    It was not older then 5 years, I lost everything between 2018 and now but I still see 2014 to 2018
  • cwolfman13
    cwolfman13 Posts: 41,865 Member
    murphysylvie746 wrote: »
    It was not older then 5 years, I lost everything between 2018 and now but I still see 2014 to 2018

    You would still need to contact customer support. They don't read these posts, the community forum is just regular members.
  • lclujan
    lclujan Posts: 1 Member
    My app is completely messed up as well as on line. Half of my food is gone. My breakfast moved to
    lunch, lunch to dinner. Only one snack entry available. This just occurred today. It messed up all past entries as well. I can't even update it to choose 6 meals. I have deleted and reinstalled the app with no luck. The calories at the top for my meals is accurate, but 1/3 of my meals including those calories are gone.

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