our phones won't connect

SteveGeorge8918

my trainers androis and mine. please help. I like the app so far,co sidering premium but not if it won't even connect to my trainers phone

SteveGeorge8918

our phones won't connect was cut off the question. Tried all the normal stuff so getti g someone on the phone would be great

Jean

Would you mind clarifying what you mean by "connect"? Are you trying to share your Diary with your trainer? Or is your trainer trying to create their own MyFitnessPal account?

For more information on sharing your Diary with your trainer, check out this FAQ: https://support.myfitnesspal.com/hc/en-us/articles/360032273872-How-do-I-make-my-diary-visible-to-other-users-

If either of you are running into any other issues, I recommend reaching out to our Support Team directly at support@myfitnesspal.com