HELP

laurie8606
laurie8606 Posts: 2 Member
in Goal: Maintaining Weight
How the heck do you cancel this subscription and get a refund. I can’t get rid of it and just got the charges

Answers

  • cmriverside
    cmriverside Posts: 34,412 Member
    "Contact Us" ...at the bottom of every page: https://www.myfitnesspal.com/contact-us

    I would call your financial institution and have them cancel the charge.
  • mtaratoot
    mtaratoot Posts: 14,228 Member
    I don't think you can get a refund, but you can cancel your service so it doesn't renew automatically. I think the agreement you made says you'll pay in advance and have it automatically renew unless you cancel.

    If you cancel before your renewal date, you won't be charged for the next period, but once you pay in advance, I think there's not much you can do.

    See the instructions on cancelling (this was available to peruse before you signed up for Premium).

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