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tvm1970
Posts: 170 Member
I’ve been a Premium member for a few years. My $49.99 auto renewal did not process and my premium access has stopped. Via the app the cost of renewing is $129.99. I’m having no luck with the help centre/contact us options. How can I get this sorted?
0
Best Answer
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Please reach out to our dedicated support team for assistance by visiting https://myfitnesspal.zendesk.com/hc/en-us or emailing directly to support@myfitnesspal.com0
Answers
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How did reaching out to the link above work for you? Because I’m having the same problem. I have paid for premium, but my account on the app shows no record of it. My renewal happened on exactly the same date that you posted this.1
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