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Trouble with Synching

danaisarockstar
danaisarockstar Posts: 1 Member
in Fitness and Exercise
Hello,

I am having trouble with MyFitnessPal intermittently not synching/not completely synching with Apple Watch/Health. For instance, yesterday I ran 5 miles and recorded it on my watch. MyFitnessPal shows steps but not exercise. On other days, it shows the exercise. Any ideas? I have re-downloaded the app and restarted my phone. I am very frustrated bc I am supposed to meet with my doctor later this week and he wanted to be able to look at it.

Thanks!

Answers

  • mtaratoot
    mtaratoot Posts: 14,721 Member
    Have you tried the HELP feature to the right? I know there is a FAQ about this issue. If that doesn't help, submit a support ticket so staff can help you.

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