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My scanner won’t work it keeps taking me to premium

debbiemckiel29
debbiemckiel29 Posts: 1 Member
edited April 2024 in MyFitnessPal Tech Support Questions
My name is Debbie

Answers

  • COGypsy
    COGypsy Posts: 1,413 Member
    Are you a premium member? If you are, then you probably need to put in a support ticket. If you aren’t a premium member, you don’t have access to the barcode scanner. It’s a premium-only feature.
  • muntzkin
    muntzkin Posts: 1 Member
    I have premium account but my iPad scanner stopped working.. I submitted ticket for it but I did not receive a response regarding the iPad scanner not working. I received response for something the other ticket.

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