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Can’t upload picture on forum from iOS device

Traquette
Traquette Posts: 111 Member
in MyFitnessPal Tech Support Questions
Hi !
I’m unable to upload a picture on the forum from my device (iPod touch)
I get to choose my picture in the library but then there is no “upload” button or anything I can just see it and change its upload size. I can’t even cancel the action.
When I tap outside the “window” I come back to my post but there is a warning at the bottom saying “upload failed” and if I try sending my post without the picture it says I “don’t have permission to do that”
Then I need to reconnect my account. (I guess that is why I don’t have permission to post if I’m disconnected )

I’ve posted picture once via web on a computer and it worked fine.

Thanks for your help 🙏

Best Answer

  • durden
    durden Posts: 3,760 MFP Staff
    Answer ✓
    This will require some troubleshooting, so i'll need to ask that you create a support ticket so that we (well, probably I) can work with you to figure out why that's happening.

    You can create a support ticket by visiting https://myfitnesspal.zendesk.com/hc/en-us or emailing directly to support@myfitnesspal.com

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