Samsung Health connected but doesn't read Samsung Health numbers

JDEmcee7378

Samsung Health connected but doesn't read Samsung Health numbers. How do I fix this?

durden

Hello! Please reach out to our dedicated support team for assistance by visiting https://myfitnesspal.zendesk.com/hc/en-us or emailing directly to support@myfitnesspal.com

Se7ene

I came to look for help with this too.

lanzerco67

SAME!

Samsung Health seems to be getting info from MyFitnessPal (calories, water intake), but MyfitnessPal won't grab the workouts (steps, active time) from Samsung Health (Galaxy S23 phone and Galaxy 6 watch)

FCDBilotti

Same here. I do not have the Galaxy watch, but do have the S23. Also noted that if i do the same exercise MORE THAN ONCE a day, any subsequent exercises are not tracked.

GreenLeafCat

Same here. S23 and watch. At lunch myfitnesspal had pulled in data from my morning workout but now at the end of the day it has disappeared.

danielleaustin376

Same here. Has been fine up until yesterday, then nothing. Argh. Ha.

LouS52

My apps are synced but my steps stopped counting on MFP from yesterday. Any ideas how to solved this. I've tried un installing and re installing apps already.

Thieka

I'm experiencing the same issue and did a little bit of research and this is what I found from Health Sync Service Status.

https://healthsync.app/status/

jax5656

I've tried all fixes but no change. Why do we pay premium when the app never works. I'd like to find out how I get my money back

loz100loz

I can confirm that this is still a problem.

aolchik

Same thing here.