So disappointed

namaste57
namaste57 Posts: 2 Member
in MyFitnessPal Tech Support Questions
My Fitness Pal no longer syncs with my Garmon connect. It stopped connecting a few weeks ago and cannot get any response from My Fitness Pal. Thinking about canceling my Premium membership

Best Answer

  • durden
    durden Posts: 3,592 MFP Staff
    Answer ✓
    Hi @namaste57, I went ahead and double checked to see if you created a support ticket and have found that you haven't successfully written in to us, which is why we haven't gotten back to you. We'd love to help if you could get in touch with us.

    To reach our support team for assistance, please visit https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com

Answers

  • BCLadybug888
    BCLadybug888 Posts: 1,767 Member
    I am so sorry to hear this - so frustrating and then to be ignored grrr 🙁

    Have you tried deleting and reinstalling the apps? And then pairing again?
    My only suggestion as I have a Fitbit and it is syncing ok. But I did have to do that at one time.

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