Unable to disconnect from Google Health

goodjob66
goodjob66 Posts: 1 Member
edited August 2024 in Challenges
I want to switch to Samsung Health but the app won't let me unless I disconnect from Google Health. Problem is that when I go to the page to disconnect, they is no disconnect button. Instead there is a manage button with no disconnect option.

How do I resolve this?

Answers

  • AdeBircher
    AdeBircher Posts: 1 Member
    Did you ever get to the bottom of this? I'm having the same problem.
  • NobleSwimmerGirl
    NobleSwimmerGirl Posts: 2 Member
    I have the same exact question!
  • NobleSwimmerGirl
    NobleSwimmerGirl Posts: 2 Member
    Today, I think I finally got my apps (MFP and Samsung Health) synced. Time will tell. Health Connect has been completed removed from my phone. Went to this website for help on how to manage Health Connect: https://support.google.com/android/answer/12201230?sjid=15638908184185711889-NA&visit_id=638671214276898852-2182368791&p=manage_hc_apps&rd=1
    The main tip is what finally helped (Tip: When you remove data permissions, you don’t remove the stored data. Learn how to delete your data from Health Connect.) Delete the data from Health Connect, then uninstalled the app, restarted my phone; then went to MFP to connect to Samsung Health, and all synced up... so far. Hope this helps you.
  • LindseyJ5718
    LindseyJ5718 Posts: 1 Member
    edited February 6
    I'm having a similar issue. I'm already connected to Samsung Health, my Galaxy Watch is all synced up. I'm being told to disconnect from Google Health, only... I don't have Google Health?! Can anyone shed some light on that little conundrum?

    Edit: somehow it's resolved itself!

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