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Account erased

jormerod21
jormerod21 Posts: 1 Member
edited September 2024 in MyFitnessPal Tech Support Questions
I woke up this morning and my account was erased. I was in the middle of my free trial month. I wasn’t due to be billed until October 8. Now had me sign back up and charged me anybody know how to fix this?

Best Answer

  • Jean
    Jean Posts: 938 MFP Staff
    Answer ✓
    I recommend emailing our Support Team directly at support@myfitnesspal.com for more help on this. Thank you!

Answers

  • springlering62
    springlering62 Posts: 9,105 Member
    Silly question but are you sure it was erased? I haven’t run acrost that question before.

    I do, however, get asked to sign in every 🤬 time I use the app, or get dropped while using it and have to sign in again.

    It’s one of the very, very irritating things about MFP.

    Could you have simply been signed out?

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