Why aren't my app and Website sync-ing?

xrj22
xrj22 Posts: 218 Member
in Getting Started
I logged food today using the website, but when I use the app on phone the info I entered today isn't a showing up. It is there if I look at the myfitnesspall.com site using my browser. My data from previous days, recipes, etc are all there either way that I get to my account.

Answers

  • lynn_glenmont
    lynn_glenmont Posts: 10,097 Member
    Have you tried clicking on sync? It's at the end of the More list in the Android app.

    If that doesn't work, I'd restart my phone.

    If that still doesn't work, I'd try uninstallling and reinstalling the app.
  • xrj22
    xrj22 Posts: 218 Member
    I already tried all of the above. I found some advice in the FAQ's about un-installing and re-installing. That worked. I haven't had the problem again. No idea why I was having it for a while there.

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