since you are not fixing the step sync issue

patriciafoley1

you need to give your customers an option to log steps. You don't.

You need to write software to resync with fitbit when issues like this occur

You need to offer a calculation for fitbit calories based on steps, or a combination of steps and activity points, so that we can add this

It really is unacceptable that you leave customers without an advertised feature and no way to correct it, for long periods of time.

I am disgusted with both MFP and FITBIT, for the bug, for the lack of communication with customers, for any workaround while the bug is being fixed, for the fingerpointing between both companies (Exacerbated through the lack of communication on both sides to claim responsibility for the issue - all I have gotten is "it's their bug" "no, it's their bug" and for gaslighting customers to do "resets" and "reconnects" to fix a problem that is SOFTWARE RELATED.

STOP GASLIGHTING US AND IF YOU CAN'T FIX SUCH A SIMPLE PROBLEM THEN GIVE CUSTOMERS - WHO PAY YOUR SALARIES - SOME OTHER SOLUTION