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Help with Fitbit connection issue
StevenGorden
Posts: 1 Member
I was having an issue with my Fitbit sync so I disconnected the apps from both apps. However I attempted to re-connect them through Myfitnesspal and it keeps going to a tab with this message, "There was a problem with your request Sorry, but a server error occurred processing your request. Our team has been notified of the issue." Myfitnesspal won't let me connect to Fitbit but I can't figure out how to fix this issue. The only advice I've seen for fixing this is to go into the Fitbit app and revoke Myfitnesspal's connection but I already did that when I disconnected them the first time and I'm still getting the same message. Was wondering if anyone had a tip or solution?
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Answers
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Hi there! Apologies for any problems you are having with Fitbit. For additional support please visit: https://myfitnesspal.zendesk.com/hc/en-us or send us an email to support@myfitnesspal.com. Thanks!0
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