How do I remove the existing FitBit Account from MyFitnessPal.

jrough6710

Hi

I am trying to add my Fitbit account to myfitnesspal, but it ids saying that one already exits and I cannot add another. Any ideas how to remove this please

durden

You will want to reach out to our Customer Happiness team for help. To reach our support team for assistance, please visit https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com

When you do, please include your Fitbit ID in your request;

Here is how you get your Fitbit ID via your dashboard:
Log in to Fitbit.com and click on the person icon in the upper right of the screen and then select My Dashboard.
From here, click on your profile icon in the upper right of the screen.
This will take you to your Fitbit.com Profile and now copy the URL at the top and paste it in the email reply to us. ( your Fitbit ID will look something like fitbit.com/XXXXXX )


You can also find your ID in the Fitbit app:
1. Tap on the You option in the lower right of the app
2. Tap on your name
3. UserID can be found at the bottom of the screen.

To reach our support team for assistance, please visit https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com