MyFitnessPal isn’t linking to my Fitbit

Can someone help? I tried revoking access from Fitbit and refreshing it to add MFP but it still isn’t linking. MFP keeps saying that it’s already linked but it’s not. Is there a bug that I’m not aware of?

Answers

  • durden
    durden Posts: 4,125 MFP Staff
    Very common issue; please reach out to our customer happiness team for help.

    To reach our support team for assistance, please visit https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com
  • Jeanniexong
    Jeanniexong Posts: 3 Member

    did you go into MyFitnessPal > more > apps > Fitbit and disconnect and reconnect? Sounded like you revoked and reconnected on Fitbit and not on MyFitnessPal. I’ve found I’ve needed to go into MyFitnessPal to disconnect and reconnect almost daily to update FitBit data to MFP recently.