Some forum categories not showing up.

Fursian
Fursian Posts: 588 Member
in MyFitnessPal Tech Support Questions

Just here to report on a forum issue that came along with the recent changes.

Recipes, Sleep and Wellness, and Motivation and Support forum categories are not showing up for me. When I click on the others they seem to show up (not blank).

The only thing that I can access in, for example, Recipes category is the last post someone posted in that category, I can't get to the sub categories. It's all blank, they just don't show.

I'm using the website version.

Best Answer

  • durden
    durden Posts: 3,894 MFP Staff
    Answer ✓

    This should now be fixed.

Answers

  • durden
    durden Posts: 3,894 MFP Staff

    Looks like it; I wasn't able to replicate with the Sleep category but definitely can with Recipes and Motivation. I've reported this to our forum provider.

  • totameafox
    totameafox Posts: 1,242 Member
    edited March 14

    I can't see maintaining weight https://community.myfitnesspal.com/en/categories/goal-maintaining-weight

    I was able to get to a thread there in a round about way. but I can't see any of the threads directly.

  • SuzanneC1l9zz
    SuzanneC1l9zz Posts: 488 Member

    I can't see Recipes, Maintaining Weight, or Motivation and Support. Also whenever I load the main categories page it opens at the bottom of the page instead of the top.

    I have a thread in a private group where I seem to be the only active member left, that I was going to request be moved to Motivation and Support instead of continuing to talk to myself. Glad the update hit before I put in the request, since that would've put it in a part of the forum I can't access.

    If it makes a difference, I'm using the Android app.

  • acpgee
    acpgee Posts: 8,156 Member

    I can't see Recipes. This is both on the iphone app and my laptop.

  • Machka9
    Machka9 Posts: 26,006 Member

    Almost all of the threads have vanished on my phone and laptop. They have been gone for several days now. Can we get this fixed?

  • dhp3
    dhp3 Posts: 1 Member

    I'm a new user I also can't access those forums, I'm on desktop. It just loads a blank page. I was wondering if those forums are only for paid members or something?

  • Machka9
    Machka9 Posts: 26,006 Member
    https://community.myfitnesspal.com/en/discussion/comment/48531327#Comment_48531327

    No … none of us can access them and it's been days now. I don't understand why a) it has not been fixed and b) there's been no announcement and apology.

  • nossmf
    nossmf Posts: 13,421 Member

    I have not encountered any thread issues, so apparently the issue is not universal.

  • durden
    durden Posts: 3,894 MFP Staff
    edited March 17
    https://community.myfitnesspal.com/en/discussion/comment/48531436#Comment_48531436

    a) This got reported on a Friday and many people don't work weekends

    b) The first post in this thread is me acknowledging the issue and letting ya'll know i've reported it to our forum provider.

    Hoping to have more answers/a fix today. Forum issues are mostly out of our hands.

  • Fursian
    Fursian Posts: 588 Member
    https://community.myfitnesspal.com/en/discussion/comment/48533198#Comment_48533198

    All of the categories are showing up for me now, thank you @durden !

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