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Give us a way to force a sync with FitBit

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tablefanphone
tablefanphone Posts: 15 Member
in Feature Suggestions and Ideas

I don't know how MFP decides when to get updates from Fitbit but it isn't good enough. The other day, MFP didn't get updates from FitBit after mid-afternoon. I know this because in Fitbit I had over 8000 steps but MFP only showed me having over 5000 by the end of the day. Could you add a way to tell MFP to sync up? I'm having a similar issue today.

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  • durden
    durden Posts: 4,245 MFP Staff

    There's currently a Fitbit outage causing this; https://support.myfitnesspal.com/hc/en-us/articles/35268344835085-Issues-Connecting-and-Syncing-with-Fitbit

  • tablefanphone
    tablefanphone Posts: 15 Member

    Thanks, @durden . Yeah, it's even worse today. On Wednesday it last sync'ed around 9 am saying 783 steps even though by the end of the day I had over 7700. I still think giving us a way to explicitly request it would be a good idea even when it's working properly.

  • claricerieser
    claricerieser Posts: 1 Member

    I see that this was posted in March. I just bought a FitBit Charge 6, specifically so that I could sync its info with MFP. I am having no luck finding any of the prompts that I've read about for setting it up. Are there any current step-by-step instructions for setting up the FitBit with MyFitnessPal? Will the FitBit no longer be usable with MFP?

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