How to fix this bug/error?

csdavidcruz
csdavidcruz Posts: 1 Member
in Food and Nutrition

Whenever I try adding a new food to log my calories, I get this error: "Page not found

Sorry, but the page you requested was not found. Please check the URL and try again."

How do I fix this annoying bug and error?

Screenshot 2025-04-01 at 7.46.06 PM.png

Answers

  • AnnPT77
    AnnPT77 Posts: 36,061 Member

    Open a support ticket through the Help function here.

    Before doing that, you could try some of the things they will eventually suggest: Restart your phone or computer, sign out and back into MFP, uninstall and reinstall the app if you're using the app, and that sort of thing. If you do that, keep some screen grabs or whatever to show you did it, because they may ask.

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