I want a Refund

1KETODALE

I just renewed my subscription and now there is Premium + that I did not know about was going and I have to pay more for. Plus on the ios app some programs have been removed from the app after I paid for them. Because of just these two reason you changed what I signed up for. I want a full refund. thank you. I want what I paid for before the up-grade or a refund. I wait your reply. Now they are saying that Apple Has to give a refund. It is not Apples fault

durden

Since you purchased the subscription via the App store, you would need to contact them directly regarding any cancellations or refunds, as there is no way for us to have access to that payment on our end. Apple controls all of their services. They have a very strict security data policy and will not provide us any information on your account.

Please use this link below to submit a request. https://reportaproblem.apple.com

We are sorry we cannot process this on our end but we are hopeful Apple will respect your request. If you need further assistance, please reach to our support team via https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com