Why does my app not synchronizing with changes I made via browser?

KonstantinosKatsoridis
KonstantinosKatsoridis Posts: 2 Member
in Getting Started

After one month of use, I upgraded to the premium version and built custom daily goals through the web version. The app does not reflect these changes even after a week!

What can I do?

Answers

  • springlering62
    springlering62 Posts: 10,565 Member

    have you tried forcing a sync on the app?

    This is the iOS version. I’m sure the Android has something similar.

    Run sync. Then maybe close the app and reopen. Sometimes it takes a few minutes after reopening to sync.

    It’s worth a try. 🤷🏻‍♀️

    IMG_6226.jpeg
  • yirara
    yirara Posts: 10,794 Member

    Also, is this the same account? Just making sure.

  • AnnPT77
    AnnPT77 Posts: 38,557 Community Helper

    Also, some premium features are available only in the app, not in the older web version. I'm not sure whether custom daily goals are one of those things or not, since I don't use that feature. Probably the documentation for premium would say, someplace.

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