Calorie limit refuses to update when changing weekly goal.

Hi there,

I'm currently getting back into calorie counting and found that on the app, I cannot see a change in my calorie limit when changing my weekly goals. I do not have a custom goal set up.

For example, whether I set the goal at -2lbs a week or maintain/gain weight, the calorie daily total stays the same. I have tried logging in and out, reinstalling the app (android) and changing via website (which doesn't seem to sync anyways).

Has anyone else had this issue?

Thank you.

Best Answer

  • durden
    durden Posts: 4,206 MFP Staff
    Answer ✓

    Hi all, if you're having an issue with your goals the best resource to reach out to would be our Customer Happiness team who can personally look into your issue for you. Not much we can do to help via the forum.

    To reach our support team for assistance, please visit https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal .com

Answers

  • omamtn60
    omamtn60 Posts: 1 Member

    I had to lower my daily calorie intake in the goals set up but the new calorie amount is not resetting in my food diary. Any ideas on how to make that happen?

  • Jthanmyfitnesspal
    Jthanmyfitnesspal Posts: 3,661 Member

    No! I just changed from weight loss to maintenance recently and it updated properly. I always edit my goals using the web interface, if that matters. Then you should immediately see a change both on the web and on the app.

  • Runnerhasbeen
    Runnerhasbeen Posts: 5 Member

    I've had similar issues: see my recent post on this forum.

    I just tried changing my weight loss target on the app on my Android phone, and the calorie total stats the same whatever goal I choose.

  • Lietchi
    Lietchi Posts: 7,201 Member

    The calorie goal does have a lower limit, so for some people they can change their settings and still get the same goal (1500 for men, 1200 for women).

    But this doesn't like that issue, it sounds like a bug. I would suggest contacting MFP directly to make them aware of the issue.

  • Paula7780
    Paula7780 Posts: 2 Member

    Having the same issue. No matter what I set goals at the numbers stay the same!

  • shazbott2212
    shazbott2212 Posts: 1 Member

    I'm glad it's not just me then, I noticed the same thing yesterday

  • alung2k3
    alung2k3 Posts: 82 Member

    Yep. Another here, calorie goal doesn't change even from gain +2 to lose +2.

  • allasapozhnikov9379
    allasapozhnikov9379 Posts: 36 Member

    My goal calories aren't updating if I want to change it to maintenance or something else. It is stuck at whatever I had before this issue started.

  • allasapozhnikov9379
    allasapozhnikov9379 Posts: 36 Member
    edited June 16

    Update please

  • allasapozhnikov9379
    allasapozhnikov9379 Posts: 36 Member
    edited June 16

    I have the same issue, sent it to tech support today but haven't heard anything

  • allasapozhnikov9379
    allasapozhnikov9379 Posts: 36 Member
    edited June 16

    Bump

  • allasapozhnikov9379
    allasapozhnikov9379 Posts: 36 Member

    Same here

  • Lietchi
    Lietchi Posts: 7,201 Member
    edited June 15

    Are all of you using the app? It still works on the desktop version of MFP.

  • Runnerhasbeen
    Runnerhasbeen Posts: 5 Member
  • Runnerhasbeen
    Runnerhasbeen Posts: 5 Member

    It's still all over the place: with the exact same user data, the desktop version gives me a calorie total of 1210 per day to lose 0.5kg per week whereas the app gives me 1540. And a month ago, the app was giving me a total of 1800 cals per day to lose 0.5kg per week.
    It's a shambles.

  • Freedom1862
    Freedom1862 Posts: 20 Member

    Still not fixed. Glad I'm only using the free version of this app

  • four_bumblebees
    four_bumblebees Posts: 211 Member

    Same issue here on the app.

  • allasapozhnikov9379
    allasapozhnikov9379 Posts: 36 Member

    Any updates?

  • allasapozhnikov9379
    allasapozhnikov9379 Posts: 36 Member
  • Lietchi
    Lietchi Posts: 7,201 Member

    It has been added to the list of current open issues - workaround is to use the desktop website.

    https://support.myfitnesspal.com/hc/en-us/articles/360032274332-Known-Issues-Android-App

  • Janellew86
    Janellew86 Posts: 52 Member

    Still not working