Misleading

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nadinedup93
nadinedup93 Posts: 1 Member
in Getting Started

You guys have a misleading information thing on monthly and yearly subscription. You took all my money for the whole year. Thats not right i want it back

Replies

  • yirara
    yirara Posts: 10,621 Member

    You're writing in a user forum.

    Here: https://support.myfitnesspal.com/hc/en-us/requests/new you can submit a support request, or if you did this via your phone then probably somewhere within the app.

  • sollyn23l2
    sollyn23l2 Posts: 2,033 Member
    https://community.myfitnesspal.com/en/discussion/10942548/misleading

    If you did the yearly subscription, yes, they take all the money up front. They're not being deceptive, that's how it works. If you were trying to do the monthly, then yeah, you need to get ahold of customer support.

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