Membership Cancellation

VictoriaTheodore
VictoriaTheodore Posts: 1 Member
in Getting Started

Hi, I hope all is well. I completely forgot to cancel my premium subscription and just seen the charge. Would it be possible to do a courtesy cancellation and refund?

Answers

  • sollyn23l2
    sollyn23l2 Posts: 2,097 Member

    It's the playstore that is responsible for charges and refunds. I would say it depends on how many days it's been since it auto-renewed. You can try to contact MFP customer service. Nobody in these comment sections works for MFP, and they don't monitor it.

  • durden
    durden Posts: 4,337 MFP Staff
    edited August 5

    To reach our support team for assistance, please visit https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com

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